Refund policy
Return Policy:
Return & Refund Policy – DenimDen
At DenimDen, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.
Returns
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You may request a return within 7 days of receiving your order.
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Items must be unused, unwashed, and in their original packaging.
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Return is only applicable if the product is wrong, damaged, or defective.
Non-returnable items
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Clearance/sale items
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Accessories
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Items with any signs of use
Refunds
Once we receive and inspect your returned item, we will notify you.
Approved refunds are issued as:
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Store credit / voucher (fastest option)
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Replacement product (if available)
We currently do not offer cash refunds.
Exchange Policy
If the size or design received is incorrect, you can request an exchange within 7 days.
Customer will bear return shipping charges unless the item received was wrong or defective.
