Refund policy

Return Policy:

Return & Refund Policy – DenimDen

At DenimDen, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

Returns

  • You may request a return within 7 days of receiving your order.

  • Items must be unused, unwashed, and in their original packaging.

  • Return is only applicable if the product is wrong, damaged, or defective.

Non-returnable items

  • Clearance/sale items

  • Accessories

  • Items with any signs of use

Refunds

Once we receive and inspect your returned item, we will notify you.
Approved refunds are issued as:

  • Store credit / voucher (fastest option)

  • Replacement product (if available)

We currently do not offer cash refunds.

Exchange Policy

If the size or design received is incorrect, you can request an exchange within 7 days.
Customer will bear return shipping charges unless the item received was wrong or defective.